Privacy statement

Personal information

In this privacy statement, "personal information" refers to any data that either directly identifies you or can reasonably identify you. This includes information collected from you to conduct our business and fulfil our regulatory obligations.

If you find any inaccuracies or need to update your personal information, please let us know.

Privacy laws and guidelines we follow

Local councils in New South Wales are guided by the following acts and guidelines in managing activities on our website:

• Privacy and Personal Information Protection Act 1998 (NSW) (PPIP Act)
• Privacy and Personal Information Protection Regulation 2019 (NSW) (PPIP Regulation)
• Privacy Code of Practice (General) 2003 (NSW)
• Public Interest Directions made under PPIP Act (exemptions)

Information we gather about website users

We do not any collect personal information from website visitors who are browsing our website.

However, we gather information on how visitors use our website so we can continue to improve content and usability. We do this primarily through cookies, which are small pieces of code that recognise computers when visiting our site (cookies do not recognise individuals). This information includes pages visited, visit times and other diagnostic data. This data helps us improve the website and tailor content.

This is standard practice across major websites worldwide. We use first-party cookies and JavaScript code from analytics platforms like Google Analytics, and social media platforms such as LinkedIn and Facebook.

We do not attempt to identify individual users from web server logs. The only exception to this would be if it was required by a law enforcement agency in an investigation where inspection of the internet web server logs is required.

Limiting the information we can gather from you

You have the ability to manage your personal preferences when using our digital channels in these ways:

• Google Analytics and internet browser settings - you have the option to manage cookie preferences through your browser settings to disable or receive warnings about cookie usage. Google Analytics provides opt-out tools on the web, and your browser's 'help' section offers guidance on adjusting cookie preferences. You can also view the site as an incognito user.
• Meta (Facebook and Instagram) settings - you can manage your Facebook and Instagram ad settings at any time by adjusting your preferences regarding how Meta uses your website activity data for advertising purposes.

Feedback on our digital practices

We welcome feedback about our digital management and activities. If you have comments, please write to the General Manager.