Disaster coordination

Stay informed

Remember, for life threatening emergencies, telephone triple zero (000).

Tune in to the radio

During a disaster, regular updates are provided by local radio stations including:

  • ABC Riverina 100.5 FM (around Darlington Point and Coleambally)
  • Triple M Riverina 1152 AM (around Darlington Point and Coleambally)
  • Hit FM Riverina 99.7 FM (around Darlington Point and Coleambally)
  • ABC Corowa 675 AM (around Jerilderie)
  • ABC Shepparton 97.7 FM (around Jerilderie)
  • Edge 102.5 FM (around Jerilderie)
  • 2QN AM 1521 AM (around Jerilderie)

 

Log on

The primary warning and alert information sources are:

NSW SES Community Advice or 132 500

Hazards Near Me app - shows emergency warnings and advice for fires, floods tsunamis in NSW.

Bureau of Meteorology

WaterLive - real-time water data from WaterNSW

 

 

Listen

  • For emergency warnings from Emergency Alert to your landline or mobile phone. This is a national telephone warning system used by emergency services to send voice messages to landlines and text messages to mobile phones. The caller ID number of message header will display as +61 444 444 444.
  • For local community safety announcements on radio, television and social media.
  • For Emergency Services personnel who may door-knock your area to pass on warnings.
  • For sirens and loud-hailer announcements, that Emergency Services may use in certain circumstances.

Act

For life threatening emergencies (Police, Fire, and Ambulance), call Triple Zero (000)

State Emergency Service (SES)  

13 25 00

www.ses.nsw.gov.au

Police emergencies

Triple Zero (000)

Crime stoppers – 1800 333 000

Police Assistance Line (non-emergencies) – 13 14 44

Bushfire

Triple Zero (000)

Murrumbidgee Council

During business hours call 1300 676 243

After hours emergencies

Electricity & gas emergencies

Electricity: Essential Energy (for wires down, sparks or fire, etc) - 13 20 80

Piped gas: Contact your local distributor for updates on disconnections during an emergency

LPG: Call the Origin 24-hour hotline 1800 808 526 or Triple Zero (000) immediately if you think you have an LPG leak. Turn off all your appliances and gas cylinders straight away.

Photovoltaic: If your solar photovoltaic (PV) panels are covered in ash or otherwise damaged, contact a licensed solar electrician.

Road closures

Live Traffic

Language assistance

  • Translating and Interpreting Service – 13 14 50
  • tisnational.gov.au
  • National Relay Service Teletypewriter – 13 36 77 (enter 1300 465 326)
  • Speak and listen – 1300 555 727 (ask for 1300 465 326)
  • Internet relay users – go to Make an NRS Chat call (enter 1300 465 326)

Evacuate

When flooding is about to happen and you are required to evacuate, the NSW State Emergency Service (SES) will issue an Evacuation Order advising people of what to do and where to go.

These orders are authorised by the local SES Region Controller.

There are a number of ways you might hear about the need to evacuate including: 

  • doorknock by SES or Police
  • radio stations
  • automated telephone and/or SMS

You must evacuate immediately. Remaining in flooded areas is dangerous and may place your life at risk.

You should try to seek shelter with family or friends well away from flood impacted areas. In larger floods, evacuation centres may be established.

When you leave

  • Turn off the electricity and gas at the mains before you leave and turn off and secure any gas bottles.
  • Take your pets with you.
  • Never enter or travel through floodwater.
  • Keep listening to your local radio station for information, updates and advice.
  • Follow your Home or Business FloodSafe Plan.
  • Follow all instructions given by emergency services.

Neighbourhood Safer Places - bushfires

These are designated locations that are considered a last resort during a bushfire emergency. You should go to one of these places when all other options in your Bush Fire Survival Plan cannot be done safely.

There are Neighbourhood Safer Places in Coleambally, Darlington Point, Jerilderie and Yamma.

View the Neighbourhood Safer Places locations

If it is not safe to leave the area or take shelter in your property, and the path is clear, you should move to your pre-identified Neighbourhood Safer Places or other safer location well before the impact of a bush fire.

You can also call the Bushfire Information Line on 1800 679 737 to find out your closest Neighbourhood Safer Place.

It is important to know where the Neighbourhood Safer Places are in your area and note them in your Bush Fire Survival Plan before a bushfire occurs. You should also know how to get there directly as well as alternate routes in case the road is blocked or too dangerous to drive on.

Leaving it too late to try and travel to a Neighbourhood Safer Place can be more dangerous than sheltering at your place.

Keep in mind that conditions at the Neighbourhood Safer Place may be uncomfortable and you may be affected by heat, smoke and embers. Water, toilets and food may not be available at the Neighbourhood Safer Place and emergency service personnel may not be present.

 

 

 

 

Reunite

Register.Find.Reunite is a service that lets family, friends and emergency services know that you are safe in the event of an emergency.Red Crossmanages the service on behalf of the Australian Government.

Log onto Register.Find.Reunite.